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Technical Support FAQ

Disconnects / Failure to Login / Timeout on Login
If it is not an email / password error you receive upon entry, likely it is an issue of a more technical nature. If so, we will require more details to be a...
Fri, 20 Jun, 2025 at 12:03 PM
Crashing / Disconnecting / Timing Out While Logged In
For this kind of problem, we actually need a little more information than for a simple login problem. Please create a new trouble ticket or send an email o...
Fri, 20 Jun, 2025 at 12:05 PM
Minimum System Requirements for Running Utherverse
Processer / CPU - Intel Pentium 4 or AMD Equivalent Operating System - Windows 7 or Higher RAM - 2GB Hard Disk Installation - 3 GB (the total installatio...
Fri, 20 Jun, 2025 at 12:06 PM
Satellite / Wireless Connections
These kinds of connections are inherently unstable, and cannot be relied upon to provide the steady connection that is necessary to maintain your online ...
Fri, 20 Jun, 2025 at 12:06 PM
Utherverse on an Intel Macintosh
Due to changes in the wineskin emulation and its compatibility we are no longer able to support Mac operating systems. We have found that Mac user...
Fri, 20 Jun, 2025 at 12:07 PM